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Frequently Asked Questions (FAQs)

  • How long does it take for my purchase to be processed?
    The purchased amount will be made available to your contacts in Samoa instantly.
  • Do I have to spend the full amount instore?
    No, you can spend up to the amount you have available at that selected store through multiple transaction.
  • Am I able to purchase credit for more than one person?
    Yes, you can purchase any amount for different people if you have them added on Onme.
  • Am I able to purchase credit across multiple stores?
    Yes, you can purchase any amount for any store available with Onme.
  • Does Onme allow refunds for undesired purchase amounts?
    Yes, we can process full refunds within one working day.
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© 2023 Onme New Zealand Limited. All rights reserved.

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